AustraliaPhilippines

How it works

From enquiry to business as usual.

Four stages take you from the first conversation to a Remie operating inside your team's day-to-day. Each stage shows what happens on both sides of the bridge: your team in Australia and your Remie in the Philippines.

01

Initial stage

Onset

We scope your needs and prepare your Remie's setup in parallel. By the end of this stage, the right person is matched and the tools are ready.

Australia · Client side

  • Client enquiry

  • Discovery call

  • Client interview with Remies

  • Contract signing

Philippines · REMIE side

  • OPRs and shortlisting

  • Credential set-up

    • Email account
    • VOIP
    • Access to EMR
  • Systems check and tools set-up

02

Preparation

Assimilation

Your Remie is introduced, onboarded, and trained on the specifics of how your team works, through our 3-4-5 Training & Adaptation Program.

Australia · Client side

  • Kick-off meeting

Philippines · REMIE side

  • Onboarding

    • REMIE × Remie
    • REMIE × Client
    • Client × Remie
  • 3-4-5 Training & Adaptation

03

Touch base

Catch-up (15-30-60)

Structured check-ins at 15, 30, and 60 days to confirm both sides are settling in and the workflow is taking hold.

Australia · Client side

  • Initial check-in with client

Philippines · REMIE side

  • Initial check-in with Remie

  • Progress assessment with Remie

04

Business as usual

Regular cadence

An ongoing rhythm of check-ins, coaching, and feedback that keeps the partnership strong well past onboarding.

Australia · Client side

  • Regular check-in with client

Philippines · REMIE side

  • Regular coaching with Remie

  • Regular feedback with Remie

3-4-5 Training & Adaptation Program

Comprehensive onboarding, free of charge.

Before your Remie starts working, we run a structured training period so they understand exactly how your team operates. You only start paying after this period ends.

3

days

dedicated to training and setup

4

hours

each day with your Remie

5

days max

if you need extra time

Next step

Ready to see what this looks like for your team?

Book a consultation and we'll walk through what it would look like to bring a Remie into your practice. No commitment, no pressure.