Give your team more time. Remote assistants for Australian businesses.

Trained reception, admin, and executive support, so your team can focus on care, clients, and growth.

How it works
APP-compliant · Accredited team · No lock-in contracts
A Remie on a headset supporting an Australian team
Our services
Accredited team Online

Admin & Back Office

Reception

Executive

Who we worked with

The teams and partners who trust REMIE.

Common GroundFractalGenbiomeManse MedicalMito CoreQuantum KidWomen's Health Road
International Justice Mission

Social responsibility

We back International Justice Mission in the fight against human trafficking and modern slavery, the broader version of the commitment in our Modern Slavery Statement.

Why Remie

Why hire through REMIE?

Hiring remote support yourself takes research, interviews, and reference checks. Remie does that groundwork with you, so delegation starts with a clear role, not a vague job ad.

  • Critically designed recruitment process
  • Analytical recruitment led by Filipino and Australian professionals
  • Phone and video interviews with your Remie
  • Reference checks, identity validation, and police checks
  • Skills testing including behavioural and cognitive checks
  • Mandatory training, compliance, and performance support
How we vet every Remie
A Remie on a headset working from a home office
Vetting Passed

Reference, identity & police checks

3-4-5 Training

Onboarding & adaptation

92%

Real people, matched to your team.

Not a faceless outsourcing service: vetted assistants who fit how your team already works.

Clear communication

High English fluency and client-ready communication make day-to-day delegation feel natural.

Trained professionals

Remies are educated, trained, and matched to the tasks your team actually needs covered.

Reliable support

Consistent help for the recurring work that drains time, focus, and team capacity.

Privacy aware

APP-compliant support aligned with Australian privacy expectations for healthcare and professional services.

Australian fit

Support that understands Australian teams, clients, workflows, and service standards.

Aligned hours

Coverage that overlaps with your working day, so support is available when the work happens.

Time zones

Coverage when your day actually happens.

Manila sits in UTC+8, and Remies shift their day to match yours. Here's how it lines up.

Eastern seaboard

AEST · +2h
A Sydney client team at their practice

Your team · 9am–5pm

Your Remie · 10am–7pm · 8am–5pm Manila

Shared · both online 10am–5pm

7hshared every day

Sydney · Melbourne · Brisbane · Canberra.

See how it overlaps

Perth

UTC+8 · aligned

Your team · 9am–5pm

Your Remie · 9am–5pm · same as Manila

1:1perfect alignment

Same zone as Manila year-round: no DST on either side, no shift.

The Perth city skyline at Elizabeth Quay
See how it aligns

Full coverage

The rule
A REMIE team member ready to start the day

Covered · your Remie's day tracks yours, start to finish

6amManila start, internal team

Remies shift their day to match yours. The overlap is the floor, not the ceiling.

How it works

Our services

Productised support for the work that slows teams down.

Choose the type of Remie support your team needs, then delegate the repeatable work that drains time from care, clients, and growth.

Back office Live
1,248tasks handled / mo
Data & recordsUp to date
Scheduling & billingOn schedule
Client commsSent

01Admin & Back Office

Back office, handled

For teams that need the back-office work (data, scheduling, billing, comms) handled consistently, so daily operations keep running.

  • Data & records
  • Scheduling & billing
  • Client comms

Warm phone coverage

Reception line

0:42

Answered

Inbound & outbound calls

Never a missed call

Live

Client communication

Same-day follow-up

02Reception

Every call answered warmly

For practices and businesses that need warm phone coverage, inbound and outbound calls, and reliable client communication.

  • Warm phone coverage
  • Inbound & outbound calls
  • Client communication
Wednesday Managed for you
9:00Diary & inbox
11:30Meetings scheduled
2:00Projects coordinated

03Executive

Your day, coordinated

For executives and founders who need their diary, inbox, meetings, and projects coordinated, so their focus stays on the work only they can do.

  • Diary & inbox
  • Meetings scheduled
  • Projects coordinated

Business sectors

Support that fits the way your team works.

Remie covers the repeated operational work that needs care, consistency, and follow-through across healthcare, business, and executive teams.

Care, covered

Admin, reception & back-office support around patient care.

A healthcare team member
Patient bookings
Insurance claims
Clinical admin

For clinics, practices, and allied health teams that need admin, reception, and back-office support around patient care.

  • Patient bookings
  • Insurance claims
  • Clinical admin
  • Reception

For growing businesses that need flexible back-office, customer service, creative, or technical support.

  • Lead follow-up
  • Inbox & comms
  • Social & marketing
  • Coordination

For leaders who need inbox, diary, travel, project, and personal admin support to protect their focus.

  • Diary & meetings
  • Travel
  • Projects
  • Reporting

How it works

From workload pressure to supported delegation.

  • Complimentary onboarding
  • Monthly check-ins after go-live
  • No lock-in contracts
01

Map the work

02

Match the right Remie

03

Train into your workflow

04

Start supported delegation

Ready to take repeatable work off your team?

Talk to Remie about the admin, reception, and executive support your team can delegate first.